How To Fix CS:GO Constant Crashing During Map Loading

Chances are, if you’re reading this page, you have had the same problem – the same awful problem as us. Crashing. It may be that you have spent hours playing CS:GO without any interruptions or technical issues. Then, suddenly, CS:GO started crashing every time you were loading maps, particularly near the end of it – no matter what game mode. This is the same issue we’ve had. If the term ‘Retrieving Game Data’ sounds all too familiar, then you might want to read on.

There’s no way to get back to the game when it has crashed – and if you’re reading this, it’s probably already too late. You’re probably going to receive the “abandon” penalty because, although it’s pretty easy to do, the solution isn’t immediate.

So, with that being said, here’s how you can stop CS:GO from crashing every time you attempt to load a map.

How to Stop Constant Crashes When Loading Maps in CS:GO

After scouring literally hundreds of troubleshooting articles across various websites and investing hours and hours into resolving this game crash issue, we’re happy to pass on a solution that seems to work for those who use it.

For reasons unknown, something a little strange randomly happens with your CS:GO which leads to these crashes. Despite a number of attempts to reconnect, restart Steam, or even reboot your PC, the problem doesn’t seem to go away. If this is what you are experiencing, here’s what you can do to help.

Verify the Integrity of Game Files in CS:GO

This is an important step… and this is exactly how you can verify the integrity of game files:

  1. Open your Steam Library, then right-click on CS:GO and select Properties.
  2. Under Installed Files, you’ll find the option “Verify integrity of Game Files”, which you’ll see on the right side.
  3. Click on the option and allow Steam to complete the process. It’s worth noting that this could potentially take a little bit of time, which is why there could be the inevitable “abandon” penalty…

Once your files have been verified, you can then carry on playing CS:GO (after your “abandon” penalty has expired). It’s annoying that these issues can arise unexpectedly, with no recourse for the penalty imposed on your account, even though it’s not your fault. But, unfortunately, that’s just the way it is.

Fixing Counter-Strike Global Offensive Crashes

Maps aren’t the only crashes – and whilst this popular and thrilling PC game is lots of fun to play, it is prone to crashes, especially on Windows 10. If you’re looking for solutions to resolve some of these other crashes then the next part of this page could be of assistance.

However, before delving into troubleshooting options, you will need to make sure that your display drivers are up to date and install any pending Windows updates. If the crashes persist despite updating your hardware and software, you can try the following tips:

  • Turn off compatibility mode.
  • Delete csgo.exe and re-verify the game.
  • Use the cl_disablehtmlmotd 1 launch option.
  • Use the –autoconfig launch option.
  • Update your operating system.
  • Check your game files for corruption or missing files.
  • Disable the game DVR feature.

Of all these various recommendations, one of the most crucial steps to fix and prevent crashes in this game is to make sure that your device drivers are fully updated.

Disabling Compatibility Mode

One of the first factors to consider is disabling compatibility mode – as this can often resolve these crashes. To do so, locate the game’s installation directory and find csgo.exe. Right-click on it and select “Properties,” then open up the compatibility tab.

In the compatibility tab, disable the “Run as Administrator” option and also turn off compatibility mode. You then need to apply the changes and restart the game to see whether the issue has been resolved.

Deleting the csgo.exe and Adding the cl_disablehtmlmotd 1 Launch Option 

If disabling compatibility mode didn’t resolve the issue, then you can try the following steps.

  1. Head over to the installation directory folder and locate csgo.exe.
  2. Delete this file, then go to your Steam Library and find Counter-Strike Global Offensive.
  3. Right-click on it and select “Properties.”
  4. Then, in the Properties window, click on the “Local Files” tab.
  5. Finally, click the option to verify the integrity of the game cache.

Once this process is complete, head back to the Counter-Strike Global Offensive installation directory and check that cgo.exe is present. Repeat the steps outlined in the compatibility mode solution to make sure that all options are unchecked.

Next, go back over to the Steam Library, right-click on Counter-Strike Global Offensive, and select “Properties” again. Head to the launch options settings. In the new window, type in “cl_disablehtmlmotd 1.” Finally, save your changes – and restart your game.

Lowering The Setting

You might have already attempted this, but to boost your frame rate and reduce the strain on your system, you might want to consider lowering your settings.

Troubleshooting Options for CS:GO

If you come across an issue, such as your computer screen going black while you’re playing CS:GO, try using the “–autoconfig” launch option and then restart the game. If you receive an error message that states the “csgo.exe” isn’t functioning during gameplay, consider moving your CFG folder. If the game closes immediately upon startup, we recommend you update your Nvidia display driver. If the issue continues, you can try renaming the “fastprox.dll” file to “fastprox.dllold.”

Updating your operating system is important if you want smooth and seamless gameplay – as outdated systems can be what causes crashes. Bear in mind that CS:GO regularly releases updates to give you an even better gaming experience and fix glitches. If you’re experiencing problems after a Windows 10 update, try disabling your game DVR in the Microsoft settings. What’s more, if you’re using Steam to play, verify your game files to check for any damaged or missing files. Lastly, make sure your drivers are up to date, as outdated drivers can also lead to game crashes.

Using Driver Support to Keep Counter-Strike Global Offensive Running

Driver Support can simplify the process of downloading drivers by eliminating the need to try multiple options and facing frustration when none work. With a history dating back to 1996, Driver Support makes sure that you can enjoy your favorite games like Counter-Strike Global Offensive without having to worry about freezing or crashing due to outdated drivers.

CS:GO Crashes When Loading Map FAQs

What causes CS:GO to crash during map loading?

CS:GO crashes during map loading can occur due to various reasons, including corrupted game files, compatibility issues, outdated drivers, or conflicts with other software running on your system.

How can I determine the cause of CS:GO crashes during map loading?

To identify the cause of the crashes, you can start by checking the game’s error logs, updating your graphics drivers, verifying the integrity of game files, and monitoring system resources for any anomalies.

What should I do if CS:GO crashes due to compatibility mode?

If CS:GO crashes due to compatibility mode settings, you can disable compatibility mode by heading over to the game’s installation directory, locating the csgo.exe file, and disabling the “Run as Administrator” feature and compatibility mode from the properties menu.

How do I fix CS:GO crashes by verifying game files?

To fix CS:GO crashes by verifying game files, you’ll need to access the game’s properties in your Steam Library, head to the “Local Files” button, and then click on the option to verify the integrity of game files. This process should identify and repair any missing or corrupted game files that could potentially be causing the crashes.

What is the cl_disablehtmlmotd launch option, and how can it prevent CS:GO crashes?

The cl_disablehtmlmotd launch option disables HTML MOTD (Message of the Day) content, which can sometimes cause crashes in CS:GO. If you want to use this option, add “-cl_disablehtmlmotd 1” to your game’s launch options in Steam.

How can I resolve CS:GO crashes using the –autoconfig launch option?

The –autoconfig launch option resets CS:GO’s video settings to default values, which can help resolve crashes caused by incompatible graphics settings. To use this option, add “-autoconfig” to your game’s launch options in Steam.

What should I do if CS:GO still crashes after updating my operating system?

If CS:GO keeps crashing after updating your operating systems, you may need to check for additional system updates, disable the game DVR feature in Windows settings, verify your game files through Steam, and update your device drivers to ensure compatibility with the latest OS version. If you can’t resolve the issue yourself, you may also want to contact Steam support for further assistance.

How can I prevent CS:GO crashes in the future?

To prevent CS:GO crashes in the future, you need to make sure that you keep your game files, graphics drivers, and operating system up to date. On top of this, try to avoid running unnecessary background processes or conflicting software while playing the game. Also, make sure you have your Windows updates installed.


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